Privacy policy

Information used to provide Civiko

Your account can include email, name, age and nationality; authentication records; optional interview date; language, time zone and reminder preferences; practice answers, progress and credits. Passwords are stored as authentication hashes. Age and nationality do not determine immigration eligibility.

Interview practice stores the fictional character, progress, self-assessments and dictation comparison. Use the fictional examples; do not enter an A-number, passport, N-400 file or someone else’s personal information.

Practice, voice and service providers

The initial sample keeps answers on your device until you explicitly save them to your signed-in account. You can clear the local sample. Saved results are included in account export and deletion.

Microphone access requires permission. Guided recordings are used on your device. If you choose configured pronunciation evaluation, audio is sent through the server to Azure Speech; the pronunciation result, transcript and word feedback are saved to your account. Live interviews, when available and started by you, use OpenAI Realtime. Civiko’s server does not keep the audio as a history file.

Google or Apple sign-in, store purchases and enabled voice services involve their providers. Provider processing and retention depend on the contracted service; this document does not promise that providers retain no data.

Purchases, referrals and partners

Civiko records purchase entitlements, credit use, referral attribution and financial reconciliation. Partner applications include the information submitted for review. Partners see conversion and commission records without buyer names or email addresses. Click counts are not unique people or verified installs.

Friend referral rewards are app credits, separate from paid partner commissions. Administrators process partner financial records and record external payment references. Do not send tax identifiers or bank credentials in a public referral link.

Your controls

The public website stores a language preference cookie when you change languages; it contains no account or advertising identifier. You can change profile preferences, omit your interview date and disable reminders. The optional league uses an alias. Offline practice remains associated with the account that created it.

In Profile → Your account and data, you can export your data or request account deletion. Deletion requires identity confirmation by password or an emailed code and ends sessions. Device reminder cancellation may be retried using local notification identifiers until the operating system confirms cleanup.

Retention and deletion limits

Deleting an account removes personal information from the active account records and clears that account’s local data. A minimal hashed receipt identifier, product and credit counts can remain to prevent previously used purchase credits from being issued again. Partner financial records and audit entries retain opaque references after account deletion; application contact fields are cleared and the partner profile is suspended. Deletion does not request a store refund.

Backup retention, provider retention, and any necessary financial or legal retention must be finalized before public launch. These periods are not yet stated as fixed promises. Contact support for a request or question; this review document does not claim a completed legal compliance assessment.